The customer receives a confirmation email within 24 hours of successful booking.

In case the preferred slots are not available, an alternate schedule of the customer’s preference will be arranged, and a new confirmation Booking will be sent via email.

Alternatively, the customer may choose to cancel their booking before confirmation and a full refund will be processed.

If cancellations are made 15 days before the start date of the camping, 30% of total camping cost will be charged as cancellation fees.

If cancellations are made within 7-15 days before the start date of the camping, 50% of total camping cost will be charged as cancellation fees.

If cancellations are made within 0-7 days before the start date of the camping, 100% of total camping cost will be charged as cancellation fees.

Cancellations are strictly subjected to cancellation policies mentioned on the website & are irrespective of the date of booking.

In case of unforeseen weather conditions or government restrictions, certain camping’s or activities may get cancelled. In such cases operator will try their best to provide an alternate feasible. However, a cash refund will not be applicable for the same.